Are your Open Source environments also secured at night and on the weekend?
Our technical support covers a range of popular Open Source projects, which are often operated in business-critical applications by numerous companies at the same time.
Comprehensive support in case of technical faults
When a technical fault occurs, the cause needs to be quickly and precisely determined, and needs to be eliminated or at least an initial workaround needs to be found. This often requires an overview of the entire technical infrastructure.
That’s why we deal with your entire Open Source stack.
When and where can we be reached?
Several dedicated support teams from our Open Source Support Center are available around the clock, even outside regular office hours. You can reach our in-house Open Source specialists, exclusively employed on a full-time basis, at any time, even at night, on weekends, and on all public holidays.
Our 24×7 support has a multi-tier structure that enables us to cover different technical areas in the required depth and with guaranteed service level agreements.
You can find other benefits of our support here.
Open Source Support Center
Our answers to the most frequently asked questions: