Credativ was recently acquired by Instaclustr. Click here to learn more about this acquisition.

credativ international GmbH is happy about your interest in our company and your visit of this website.

Data protection is of utmost importance at credativ, and therefore we would like to inform you on how we adhere to the specifications, what kind of information we collect during your visit, and how those information are going to be used.

Your data is only going to get used for purposes specified below. Without your consent it is not going to be used otherwise (e.g. advertising).

When you visit the credativ website, general information, which is not going to be used person-related, will be collected automatically (not through registration). Our webserver by default saves the following:

  • The name of your internet service provider
  • The website you visit us from
  • The pages you visit on our website
  • Browser and operating system
  • Time stamp of the visit and the duration
  • Anonymized IP address

This information is analyzed anonymously using Piwik (similar to Google Analytics). Further it is solely used to improve the attractiveness, content and functionality of our website. The data remains within the boundaries of our company and is not passed on to external service providers. By taking technical and administrative actions, we make sure that all data protection regulations are complied with.

Collection and processing of personal data

Personal data will only be saved if you provide them yourself, either by registration, completing the contact form, sending an e-mail, receiving our services, sending inquiries or by requesting additional information or material regarding credativ.

Your data and its contents remain within company boundaries. Your personal data will not be made available to third parties in any way. We will only use the personal data you provide to meet our contractual obligations and for other purposes, only if you have given your consent. Your consent to the use of your personal data can be revoked at any time by sending an e-mail to the e-mail address given in the impressum.

Storage of personal data

We store your personal data for as long as necessary, to carry out the services requested, or to which you have given your consent, provided that no other legal obligations exist, such as storage and tax retention periods.


credativ international GmbH takes technical and administrative actions to protect your data from accidental and intentional manipulation, loss, destruction, or access by unauthorized individuals. In case of collection and processing of personal data, the information is being transmitted in encrypted form, in oder to prevent misuse by third parties.


Websites partially use so-called cookies. These do not damage your computer and contain no viruses or other malicious software. Further, cookies serve to make our internet offer more user-friendly and accessible. Cookies are small text files which your browser saves on your computer.

We use so-called “session-cookies”. These cookies allow us to recognize your browser the next time you visit our website, to make sure you are not going to be listed twice in our analytics tool. Additionally a cookie checks if Java Script is enabled in your browser and ensures that the website is displayed optimally.

You can use the help function of your browser to find out how to set your browser preventing it from accepting new cookies or deleting existing cookies. In these settings you will also learn how to block new cookies, and how to enable notifications for cookies.

Right of access and rectification

You have the right to access all of your personal data we have saved and, if necessary, have them corrected or deleted. berichtigen und löschen zu lassen. For this purpose sending an e-mail to the e-mail address given in the impressum does suffice. However, we cannot delete your personal data if we are legally obliged to keep it.

Detailed description in regards to changes of 25th May 2018

The purpose of credativ international GmbH, owner of, is to hold company shares of the credativ group. For that reason, a specific documented procedure in terms of data protection is not needed, as credativ international GmbH is not an operating part of the credativ group and does not hold customer data. For the data protection and privacy policy of the German operating company, please have a look at:über-credativ/datenschutz